SHIPPING AND EXCHANGES

SHIPPING

We currently ship to Spain, Portugal and Andorra. Delivery times may vary depending on location, but generally take between 2-3 business days.

Shipping costs are €5 for Spain and Andorra, and €8 for Portugal. In addition, we offer free shipping for orders over €200, applicable to shipments within Spain, Andorra and Portugal.

Once your order has been processed and shipped, you will receive an email with confirmation and the tracking number so you can check the status of your shipment at any time.

Please make sure to provide a correct and complete shipping address. We are not responsible for undelivered shipments due to incorrect or incomplete information.

If you have any questions about your shipment, do not hesitate to contact us through our contact form or by email info@asimedespido.com .

CHANGES

In our store, we offer the possibility of making exchanges in case the customer is not satisfied with the selected size. Since this is a product intended for a specific use, we do not make returns.

To request an exchange, please contact us within 15 business days after receiving your order. Make sure the product is in the same condition as when you received it, with no signs of use and with all original tags and packaging.

Once the exchange has been approved, we will send you detailed instructions for shipping the product. Shipping costs associated with the exchange will be the customer's responsibility.

Please note that exchanges are subject to stock availability. If the product requested for exchange is not available, we will offer you alternatives or a store credit for the value of the original product.

For any further queries, please contact our customer service team via info@asimedespido.com or by phone at +34 644 053 461.